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Negotiating Tactics of the Week

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Negotiation Articles

Article Summary: The best outcome in any negotiation is a win/win outcome. A win/win outcome allows both parties in the negotiation to walk away with a positive feeling and a sense of accomplishing their objectives. Since few negotiations are one-time affairs, a win/win outcome allows both parties to leave the door open for future negotiations.

Article Summary: Time and information are two essential elements in any negotiation. The negotiation process begins long before you ever meet with the other party, and how your time is spent before the negotiation is extremely important. The side with the most information will have a definitive advantage over their counterpart.

Article Summary: Power is the ability to influence people or situations. Power itself is neither good or bad. It is the abuse of power that is bad. Power is of no value unless you take advantage of it, and the more you understand the various types of power the greater your influence over the other party and the outcome of the negotiation. You may find out you have more power than you think!

Article Summary: When negotiating you will be dealing with one of three classic types of counterparts: sharks, carps, or dolphins. Each type have a different pattern and style of negotiating and makes different responses to your moves. Sharks tend to spend the majority of their time trying to control their counterparts and expect to conclude the negotiation with them being the winner and you the loser. Carps don't like confrontation, and their response is to give in or get out. In contrast, dolphins spend the majority of the time building trust and rapport with their counterparts, knowing that a successful negotiation is one in which both parties needs are met. 

Article Summary: The best listeners almost always turn out to be the best negotiators. Negotiators who are poor listeners miss numerous opportunities to learn more about their counterpart’s needs and goals. To succeed in negotiations you have to understand the needs, wants and motivations of your counterpart. To understand, you must hear. To hear you must listen.

Article Summary: To create a win-win outcome you need to know your counterpart’s needs, wants, and goals. Skillful questioning provides you with the maximum amount of information possible for developing your negotiation strategies. Asking good questions in negotiations can be a challenging propositions and the guidelines in this article will help you decide what questions to ask, how to word them, and how to ask them.

Article Summary: Research in communication suggests that as much as 90 percent of the meaning transmitted between two people in face-to-face communication is via nonverbal channels! These statistics indicate that the importance of nonverbal negotiation skills cannot be overestimated. There are three stages in nonverbal negotiation: awareness of your counterpart, awareness of yourself, and using nonverbal communication to manage yourself and others. Once you’ve mastered these three basics, you will be more skilled at recognizing all the messages you and your counterpart in a negotiation are conveying, and better able to create win-win outcomes.

Article Summary: If you think about those areas of your life where you feel deeply confident, chances are you’ve spent considerable time practicing the skill or art. Negotiation is no different. To become a great negotiator and gain confidence in your ability to influence outcomes, you have to spend time practicing the skills you will need to become proficient and confident. Fortunately, negotiation is a process that can be learned. By following the 15 rules outlined in this article, you can perfect your skills at negotiating deals in which everyone wins.

Article Summary: Buying a car can be a daunting task, but with the right information and preparation, you can get your dream car at a dream price. Car salespeople have earned a reputation as "slick" and seem to always have the upper hand in the transaction. This insightful article will give you the "inside scoop" on how to negotiate YOUR deal, and not get taken for a ride.

Peter Barron Stark is president of Peter Barron Stark & Associates.  He travels internationally training procurement specialists, sales professionals and other leaders in the art of negotiation. www.negotiatingguide.com, (877) 727.6468

Featured Articles

Contact - June 2004, Put Your Value Forward

The Canadian Professional Sales Association (CPSA) is a national association of nearly 30,000 sales and marketing professionals across Canada. To join CPSA, or for a list of programs and benefits offered, call 1.888.267.CPSA (2772), or visit www.cpsa.com.

SellingPower.com - June 2004, The Three Critical Elements of Negotiation

T&D - June 2004, How to Negotiate, astd.org

San Diego Business Journal, March 2004, Effects of Grocery Strike to Be Felt for Months

Selling Power, December 2003, A Guide to Winning Negotiations

Atlanta Business Chronicle, December 2003, Everyone Needs Negotiation Skills

Entrepreneur, November 2003, What's The Deal?

Industrial Purchasing Agent, Nov/Dec. 2003 - Better Negotiating Guide

Chicago Tribune, October 2003, Ways to Bargain your Way to a Better Salary

The New York Times, October, 2003 - In a Negotiation Sea, Are You a Carp or a Shark?

Redbook, October, 2003, How to get everyone to do what you want

Leading for Results, Fall, 2003, Focus on Negotiating

 

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